Arctic IT Announces Partnership with Māori-Owned Enterprise
Arctic Information Technology, Inc. (Arctic IT), a wholly owned subsidiary of Doyon, Limited, recently announced a newly formed partnership with Whānau Tahi Ltd., a Māori-owned enterprise based in New Zealand.
Arctic IT and Whānau Tahi formed a partnership to provide technology solutions for sovereign entities in North America. These solutions are not only intended to help individuals, but the member’s whole family. For example, Navigator, a tool created within the Microsoft Dynamics CRM (customer relationship management) software, allows tribes to track member services, social services and other vital functions, empowering tribes to serve “family first.” Arctic IT will be responsible for implementing the solution, which complements the Arctic IT Tribal Platforms™ Enrollment program used by several tribes today.
The Navigator tool can be deployed on premise, meaning the data for the platform can be hosted at the customer’s site, or in the Microsoft Government Cloud, meaning it will be an internet-based platform with data held in secure Microsoft Cloud services. Having the option of on-premise or cloud services provides the customer the power of choice, additional security, and a platform that evolves with the needs of the tribe.
Arctic IT’s business applications team provides IT services and products to federal and tribal governments. Products provided to tribal entities include platforms that assist in tribal accounting, tribal social services, tribal membership/enrollment management, tribal education management and tribal casino management using Microsoft Dynamics CRM and ERP (Enterprise Resource Planning) software.
Whānau Tahi, similar to Arctic IT, is an indigenous-owned IT company that provides software to assist health providers in managing social services to their client Whānau (meaning “families” in Maori). Different from Arctic IT services, Whānau Tahi’s social services platform allows individuals to develop their own personalized health care plans for their Whānau, or family. The platform is designed to bring community health and social services to the forefront, beginning with the healthcare professional and their clients. The personalized health care plans encourage self-directed care, which transforms to positive, healthy, generational Whānau change. The inspiration and drive of the Whānau Tahi mission is clear, but the software used can be enhanced, which is where Arctic IT comes in.
“The Tribal Platforms and Whānau Tahi Navigator software solution provides an unmatched ability to capture data, metrics and analysis on efficacy, while providing a deeper level of social engagement for tribal communities and their families,” said Dave Bailey, Arctic IT’s chief technology officer. “Tribes now have a purpose-built, cost-effective solution that can adapt rapidly to change.”